Privacy Policy
Welcome to EASTSTONETRADING. Your privacy matters to us, and we want you to feel comfortable when you shop with us. This policy explains what information we collect, why we collect it, and how we handle it. If you have any questions, please reach out to us at [email protected].
What We Collect
When you browse our store, we collect basic information to make your experience smooth. This includes your name, email address, shipping address, and payment details when you place an order. We also gather some technical data like your device type and browsing behavior to help us improve our website.
How We Use Your Information
We use your information mainly to process your orders, deliver your products, and provide customer support. We also send occasional updates about your order status or respond to your questions. If you sign up for our newsletter, we will share product news and special offers, but you can unsubscribe anytime.
Your Rights Under GDPR and CCPA
If you live in the European Union, you have the right to access, correct, or delete your personal data. You can also ask us to stop processing your information. If you are in California, the California Consumer Privacy Act gives you the right to know what data we collect, request its deletion, and opt out of any sale of your personal information. We do not sell your data to anyone.
How We Protect Your Data
We use secure encryption technology to keep your personal information safe during transactions. Our team regularly reviews our security practices to make sure your data stays protected. While no method is completely foolproof, we take reasonable steps to safeguard what you share with us.
Cookies and Tracking
Our site uses cookies to remember your preferences and understand how visitors use our store. These small files help us improve your shopping experience. You can adjust your browser settings to block cookies, but some parts of our site may not work as well without them.
Third-Party Services
We work with trusted partners to handle payments, shipping, and analytics. These companies only receive the information they need to perform their services, and they follow strict data protection rules.
Contact Us
If you have concerns about your privacy or want to exercise any of your rights, simply email us at [email protected]. We will respond promptly and help you with any requests you have. We may update this policy from time to time, so we encourage you to check back occasionally.