Our Simple 30-Day Return Policy
Sometimes a product just isn’t the right fit, and that’s completely okay. We want you to feel confident about your purchase from EASTSTONETRADING, which is why we’ve made our return process as straightforward as possible.
You have 30 days from the date your order arrives to decide if it’s right for you. If you change your mind for any reason, we’ll give you a full refund. No complicated steps, no hidden conditions, just a simple, honest return policy that puts you first.
Here’s how it works:
- You have 30 days from delivery to request a return
- You’ll receive a full refund of your purchase price
- Return shipping is free – we cover the cost
- Refunds are issued to your original payment method
To start a return, just send us an email at [email protected]. We’ll guide you through the rest and make sure everything goes smoothly. Our team typically responds within one business day, so you won’t be left waiting.
Once we receive your returned item and confirm it’s in good condition, your refund will be processed promptly. You’ll see the money back in your account within a few business days, depending on your bank or payment provider.
We believe shopping should feel easy and stress-free. If you ever have questions about your order or need help with a return, our friendly team is here for you. Just reach out at [email protected] and we’ll take care of the rest.
Thank you for choosing EASTSTONETRADING. We appreciate your trust in us, and we’re committed to making sure you’re happy with every purchase.